Support
How can we help?
Get help with device pairing, permissions, subscriptions and the Kinguard Plus family experience.
Common questions
Quick answers before you contact us.
Most setup and device issues can be solved with a few simple checks.
Before contacting us
Include the details that matter.
Mention the parent device, child device, operating system, feature you were using and any error message you saw.
Never send passwords, payment card details or active pairing codes.
Contact support
Still need help?
Send us the issue with enough detail to understand what went wrong.